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Redemptions · 18+

Shipping your high-value cards.

Pulled something great? Here's exactly how we get a valuable card to your door safely: insured and signature-required delivery and a quick human review, with a 5% insurance & handling fee on cards worth $100 or more.

For how every card gets from your vault to your door, read how cards ship.

A 5% insurance & handling fee on $100+ cards

On top of the flat ⚡499

Cards worth $100 or more (10,000+) are high value: they ship fully insured, signature-required and human-reviewed, and they carry a 5% insurance & handling fee on the card's value, on top of the flat 499 per-card shipping fee every card pays. For example, a $120 card is $4.99 + $6.00 = $10.99, and a $500 card is $4.99 + $25.00 = $29.99. The exact fee is always itemized on the confirmation screen before you pay, never a surprise. Shipping fees are paid from your Unlocked Sparks (the ones you get from selling a card back). (Shipping to Canada adds a flat +500 / $5.)

Fully insured, signature required

Your card is protected

Every high-value redemption ships fully insured and requires your signature on delivery, so please be available to sign, or the carrier may hold or return the parcel. If a card is lost or damaged in transit (verified), you're credited 100% of its live market value in Sparks, plus the fee back, the same remedy we use for a card we cancel. High-value cards are never sent in a plain envelope without tracking.

A quick human review before it ships

Every high-value order

A real person reviews every high-value redemption before it's sourced, usually the same day you request it. Once it's approved, we source the card and ship it ourselves within our standard window: shipping can take up to 30 days, though most cards arrive well before that. This protects both of us: it's how we catch fraud and make sure the right card goes to the right person. Your card stays safely in your vault until the review clears.

Questions about a redemption?

The full terms are in our Terms of Service (§7, Redemptions). Reach out any time and we'll walk you through it.